If you purchased a product from our website (www.moovybag.com) and are not happy with it, you may return it within 30 days of your purchase for a full refund*. If you have a defective or broken product, please file a warranty claim here.
**Note: Please do not ship any product without prior approval and proper return labels. Failure to do so may result in a delay/forfeiture of your refund.
Once we receive your item(s) we will return your money, no questions asked.
Please note that it can take up to 2 weeks to process your return once we receive the items back.
We are constantly looking for ways to improve our products to better meet the needs of digital nomads, so we'd love it if you sent an email to firstname.lastname@example.org and shared your feedback with us.
*Original Shipping Costs are not refunded and customers are responsible for return shipping unless the reason for return is warranty defect.